Privacy Policy
Krishna Collection respects customer privacy. This policy explains what information we collect, why we collect it, and how it is used while you browse, create an account, place an order, or contact our support team.
Information Collection
We may collect your name, phone number, email address, billing address, shipping address, account login details, order notes, product preferences, and messages sent through customer support channels. We also collect basic technical information such as browser type, device type, IP address, pages visited, and approximate location for security and website improvement.
Account Data
When you create an account, your profile helps you view orders, manage addresses, and checkout faster. You are responsible for keeping your login details private and for updating your saved address or contact information when it changes.
Orders
Order information is used to confirm purchases, prepare invoices, arrange delivery, process support requests, manage returns, and keep transaction records required for business operations.
Payments
Payments are handled through WooCommerce-compatible payment gateways such as COD or Razorpay when enabled. Krishna Collection does not store complete card, UPI, wallet, or net banking credentials on the website. Payment providers may process information under their own privacy and security rules.
Cookies
Cookies help the website remember cart items, login sessions, checkout progress, and basic preferences. You may control cookies from your browser settings, but blocking essential cookies may affect cart and checkout features.
Analytics
Analytics tools may be used to understand product interest, page performance, traffic sources, and device experience. Analytics data is reviewed in summary form to improve product presentation and website usability.
Data Protection
We use reasonable technical and administrative safeguards to protect customer information. Access is limited to people or service providers who need it for order processing, support, delivery, payment, website maintenance, or legal compliance.
Customer Rights
You may request correction of inaccurate account details, ask for support with your saved information, or request deletion where retention is not required for order, tax, fraud-prevention, or legal records.
Contact Information
For privacy questions, contact Krishna Collection at support@krishnacollection.com or call +91 98765 43210.