Terms & Conditions
These Terms & Conditions explain how customers may use the Krishna Collection website and purchase products from our ecommerce store. By using the website, you agree to shop responsibly and provide accurate information.
Website Usage
The website is provided for browsing and purchasing Krishna Collection products. Do not misuse the website, attempt unauthorized access, copy content for commercial use, or interfere with normal store operations.
Orders
An order is placed when you submit checkout information and choose an available payment method. We may contact you to confirm details, reject incomplete orders, or cancel orders that appear fraudulent, duplicated, or impossible to fulfil.
Pricing
Prices are listed in Indian Rupees unless stated otherwise. Offers, sale prices, delivery charges, taxes, and payment availability may change without prior notice. If a clear pricing error appears, we may cancel or correct the order before dispatch.
Product Information
We try to display product names, photos, fabric notes, sizes, colors, and care instructions clearly. Minor color differences may occur because screens, lighting, and photography conditions vary. Customers should review product details before ordering.
Intellectual Property
Brand name, logo, website design, product presentation, photographs, text, graphics, and layout are owned by Krishna Collection or used with permission. They may not be copied or reused for another business without written approval.
Limitation of Liability
Krishna Collection is not responsible for indirect losses, device issues, third-party payment gateway downtime, courier delays outside our control, or customer errors such as incorrect address or contact details. Our responsibility for a confirmed issue is limited to the order value and remedies allowed under our policies.
Account Responsibility
Customers must keep account login details secure and ensure saved addresses, phone numbers, and email IDs are correct. Any activity through your account may be treated as authorized unless reported promptly.
Governing Law
These terms are governed by the laws of India. Any dispute should first be raised with Krishna Collection support so we can attempt a practical resolution.